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Customer Support AS Guidance

Customer Support

AS Guidance

Woowadoor A/S
Currently, customer satisfaction AS service only accepts application through phone calls. A/S Receipt Guidance 031-355-1712 During A/S receipt, as we may request a photo image, please take a photograph of the problematic part and keep it and A/S
visitation schedule may take at least 7 days to a maximum of 15 days depending on the area and symptoms.

01
Within A/S period

Travel Expense: 50,000 won
Free parts replacement expenses
(However, paid expense in case of customer’s fault)
02
After A/S period

Travel Expense: 50,000 won
Link or Damper replacement (One Sliding) : 35,000 won
Connection replacement: 86,000 won
Guided separately in case of other parts replacement
03
A/S General Matters

During A/S visitation, travel expense is generated regardless of parts replacement and in case of parts replacement, parts cost + travel expense is generated.